Our Experience

After 12 years in the IT, ITES industry, we decided to alter direction. Now, we share use our experience to help others. Our ramp up process is designed to empower your technical team and outfit them with the tools they need to succeed.

Our experienced SAP Consulting Team members typically have over 10 years’ experience in SAP across various industrial sectors including Manufacturing, Pharmaceuticals, Telecommunications, Public Sector, Military, Oil & Gas, Airline, Locomotive, Cargo Shipping and Utilities industries and are also typically Certified Project Managers (PMPs) able to lead any project when needed.

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Our approach

 Our Approach

Students are at the top of our priority list and we always make sure that every student is given the best training possible. In order to provide the best training, all our training modes have been made interactive sessions. Out of all the 4 training modes, the students are given an opportunity to choose a mode of training depending on their requirements. Different training methods have been introduced for individuals as well as for corporates. Unlike most of the online trainings today, Our Online trainings are interactive sessions and are similar to our classroom trainings. The student will be connecting to our Live virtual classroom where they will be able interact with the trainer. We provide one of the best professional trainings within SAP in the industry. The courses are run by experts with ample industry experience on this subject matter. The course run are well up to professional standards with the latest industry updates. Contact our team at V3S Consultants and Projects Pvt. Ltd.  for all your queries

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SAP IS-U

SAP ISU

What is SAP ISU?

SAP ISU Training is Specific Solution for Utilities Industry. It is also referred to as SAP IS-U/CCS (Customer Care and Services) SAP Utilities (SAP IS-U) is a sales and information system that supports utility and waste disposal companies. SAP IS Utilities Training also referred to as CR&B (Customer Relations and Billing).

 Our Approach

Students are at the top of our priority list and we always make sure that every student is given the best training possible. In order to provide the best training, all our training modes have been made interactive sessions. Out of all the 4 training modes, the students are given an opportunity to choose a mode of training depending on their requirements. Different training methods have been introduced for individuals as well as for corporates. Unlike most of the online trainings today, Our Online trainings are interactive sessions and are similar to our classroom trainings. The student will be connecting to our Live virtual classroom where they will be able interact with the trainer.

We provide one of the best professional trainings within SAP in the industry. The courses are run by experts with ample industry experience on this subject matter. The course run are well up to professional standards with the latest industry updates. Contact our team at V3S Consultants and Projects Pvt. Ltd.  for all your queries.

Course Objectives

By the end of this training you will:
– Acquire the relevant knowledge required to clear the SAP certification exam.
– Understand the core concepts of SAP’s ISU module.
– Be able to apply the knowledge learned to progress in your career as an associate level SAP ISU consultant.

Prerequisites

Essential
None
Recommended/Additional
A good bachelor’s degree in any field would be an advantage. Awareness to database technologies and basic software knowledge is advantageous but not a must.

SAP ISU Training Method:

Classroom Training: An Instructor led training in our dynamic learning environment based in our office at Greater Noida West. The classroom is fitted with all the essential amenities needed to ensure a comfortable training experience and with this training you will have an opportunity to build a Networking with other learners, share experiences and develop social interaction.

Online: Unlike most organizations our online based training is a tutor led training system similar to the classroom based training in every given aspect making it more convenient to the students from any location around the world and also cost effective.

Onsite: This training is specifically made for the corporate clients who wish to train their staff in different technologies. The clients are given an opportunity where they can tailor the duration of course according to their requirements and the training can be delivered in house/ at your location of choice or online.

Customized one to one: A tailored course for students looking for undeterred attention from the tutor at all the times. The duration of course and contents of the course are specifically customized to suite the students requirements. In addition to it the timings of the trainings can also be customized based on the availability of both the tutor as well as the student.

Course Preview

Lession 01- Introduction to SAP ISU

– SAP R/ 3 Overview
– Extended R/ 3 Integration Model & SAP ISU
– SAP IS Utilities components
– ISU/ CCS Integration Model
– Relation between R/ 3 and ISU Components
– Typical ISU Scenario

Lesson 02: Project methdology

– ASAP methodology
– AS-IS process
– Business requirements gathering & BBPs
– Go-Live process

Lesson 03: Regional Structures

– Purpose of regional structure
– Postal Regional structure
– Political Regional structure
– Company Regional structure
– Portions & Meter reading Units
– Scheduling tasks
– Dependencies of Regional structures

Lesson 04: Front office & CIC

– 1. Front Office Overview
– 1.1. Front Office Introduction
– 1.2 How FO handles business
– 1.3 Front office processes
– 2. Customer Interaction center Overview
– 2.1. What is Customer Interaction center
– 2.2. CIC Business scenario
– 2.3. Uses of CIC
– 3. Integration with external communication systems

Lesson 05: ISU Master Data Overview

– 1. Introduction to Master data
– 2. Business Master data
– 2.1. Business Partner
– 2.2. Contract account
– 2.3. Contract
– 2.4. System configuration in SAP IS-U & R/ 3
– 2.5. Creation of Business master data
– 3. Technical Master data
– 3.1 Connection Object
– 3.2 Premise
— 3.3 Installation
– 3.4. System configuration in SAP IS-U & R/ 3
– 3.5. Creation of Technical master data

Lesson 06:Customer Contacts Overview

– 1. Customer Contacts
– 2. Grouping of Customer contacts
– 3. Contact management in Customer Service
– 4. Display/ Change/ Create Customer contacts in CCS
– 5. R/ 3 Side configurations(non-CCS)

Lesson 07: Move-in & Move-out

– 1. Move-in Introduction
– 2. Move-in Business scenario
– 3. Move-in Processing
– 4. Changes to contract data during Move-in
– 5. Allocation of Contract to installation
– 6. Installation History
– 7. System Configurations SAP IS-U

Lesson 08: Device Technology (Device Management)

– Device Category & Device
– Device management Overview
– Integration with Logistics
– Register & Register data
– Modeling of devices
– Device Inspection and certification

Lesson 09: Installation & Order Processing

– 1. Installation Overview
– 2. The Installation service process
– 3. Installation services
– 4. Service processing
– 5. Periodic Device replacement
– 5.1. Replacement of a meter
– 5.2. Reversal of Removal
– 6. Business scenario: Replacement of sample device
– 6.1. Generation of service order
– 6.2. Executing the service order
– 6.3. Determining the Device location
– 6.4. Device Location & data

Lesson 10: Overview of Technical Objects

– 1. Relationship between Technical objects
– 2. Service order execution steps
– 3. Technical installation structure
– 3.1. Example of installation structure
– 3.2. Billing related process & data entry
– 4. Device History
– 5. Device life cycle

Lesson 11: Meter Reading Overview

– 1. Meter Reading introduction
– 2. Types of Meter reading
– 3. Meter Reading Organization(Street route)
– 4. Creating Meter reading orders
– 5. Validating Meter reading results
– 5.1. Monitoring meter reading results
– 5.2. Reversing Meter reading orders

Lession 12: Billing

– 1. Billing Overview
– 1.1. Billing Introduction
– 1.2. Billing scenario
– 1.3. ISU/ CCS billing
– 2. Billing Procedures
– 2.1. Billing Tasks
– 2.2. Billing periods
– 2.3. Forms of Billing
– 2.4. Special Billing functions
– 2.5. Process of Billing
– 2.6. Process of Billing
– 2.7. Entry of selection
– 3. Billing & Simulation
– 3.1. Simulation types
– 3.2. Document types
– 3.3. Document Information
– 3.4. Further processing of documents
– 3.5. Outsorting Procedure
– 4. Billing Reversal Process
– Data between Smart grid and SAP System

Lesson 13: Invoicing

– 1. Invoicing Overview
– 2. Tasks of invoicing
– 3. Invoicing Procedure
– 4. Invoicing units
– 4.1. Mandatory Contracts
– 4.2. Optional Contracts
– 5. Cross company code Invoicing
– 6. Settlement
– 7. Budget Billing procedure
– 7.1. Payment plan categories
– 7.2. Creation of Budget billing plan
– 7.3. Invoicing reversal
– 7.4. Bill reversal
– 8. Billing master data
– 8.1. Business objects Rate allocation
– 8.2. Rate category
– 8.3. Rate type
– 8.4. Business Objects – Rate structures
– 8.4. 1. Rate, Rate data & Rate step
– 8.5. Fact group structure
– 8.5. 1. Operand data
– 8.5. 2. Operand values
– 8.6. Price categories
– 8.7. Price types
– 8.8. Rate determination
– 8.9. Discounts/ Surcharges

Lesson 14: Contract Accounts Receivable & Payables

– 1. Overview
– 2. FICA Business scenarios
– 3. Special features of FICA
– 4. Understanding the terminology
– 4.1. Payment run & Payment Lot
– 4.2. Clearing
– 4.3. Returns
– 4.3. 1. Influential factors
– 4.3. 2. Activity settings
– 4.4. Returns lot
– 4.5. Installment plan
– 5. FICA Business transactions
– 5.1. Document posting
– 5.2. Payment posting
– 5.3. Incoming payments
– 5.4. Account maintenance
– 5.5. Document reversal
– 5.6. Interest
– 5.7. Account display
– 5.8. Dunning
– 5.8. 1. Dunning principle
– 5.8. 2. Dunning levels
– 5.8. 3. Dunning history
– 5.9. Returns processing

Lesson 15: Print workbench

– 1. Introduction
– 2.SAP Script overview
– 3. SAP Smart form Overview
– 4. Maintaining forms
– 5. Integration of Print workbench & SAP Scripts
– 6. Print control & Print environment

Lesson 16: Industry Solution Migration Workbench

– 1. Introduction to EMIGALL
– 2. Overview of data migration in SAP IS-U
– 2.1. Maintaining company parameters
– 2.2. Object maintenance
– 2.3. Field Rules
– 2.4. Data import
– 2.5. Processing import file
– 2.6. Analysis migration statistics
– 2.7. Key status management
– 2.8. Data download

Lesson 17: Workflow in SAP IS-U

– 1. Introduction to WORKFLOW
– 2. Integration of WORKFLOW & SAP
– 3. Dealing with WORKFLOW in SAP IS-U
– 4. WORKFLOW Scenarios in SAP IS-U
– 4.1. Customer care service scenarios
– 4.2. Device management scenarios
– 4.3. Billing & invoicing scenarios
– 4.4. FICA Scenarios

Lesson 18: Enhancement & Modification to IS-U

– 1. Introduction to User-exits
– 1.1. Function-exits
– 1.2. Menu-exits
– 1.3. Screen-exits
– 1.4. Field-exits
– 2. Introduction to BADIS
– 3. How to find User exits & BADI s

Lesson 19: BBP (Business Blue Prints)

Developing the Business blue print

Lesson 20: Function Specification

Developing a functional specification

Job Prospects in the India and abroad

Due to the value added by ERP’s to medium and big sized businesses in terms of enabling them to become ever more efficient, the growth in the implementation of ERP’s is inevitable. SAP is one of the world’s largest ERP software brand, supporting various industries worldwide. Every day lot of organizations continue to implement it all over the world. Therefore there is a huge demand for its functional and technical consultants in the India and across the globe to assist organizations implement it and to work on on-going support projects and also to work either on a self-employed basis or with an SAP training provider as a trainer training prospective SAP consultants and end users. This gives an opportunity to professionals with functional or technical expertise in the area of SAP to fill this demand and supply gap in the workforce. It is also one of the smoothest ways of transition into the highly paid IT industry for people with non IT backgrounds. Opportunities in this field are available in various industries and especially with companies in the technology sector such as IBM, Accenture and CTS. Opportunities are also available with professional services firms such as EXL Services, Deloitte, etc.

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Your Main Message

Use this space to tell people what your company does and why and how it does it. What’re you known for? Who likes you? What’s your number one competitive advantage?

  • SAP ISU,  SAP PLM ,  SAP Document Management ,  System Integrations ,  GIB Certified e-Solutions, SAP Netveawer Technology Solutions, Business Intelligence Solutions, Mobile Solutions, Data Archiving, SAP Workflow and ABAP/ Portal/Java/.Net Software Development. 
  • Java-based frameworks 
  • Open-source technologies
  • Cloud-based development
  • End-to-end integration
  • Networks and systems security
  • Database and warehouse technology

Our Approach

Our service includes a comprehensive consult to help identify gaps and opportunities, a comprehensive report that includes a project plan with timelines and milestones, a cost analysis, and a schedule. We also offer a suite of quality products that will help you get there quickly and smoothly. 

Why US?…

Business mentors are key—that’s why when it comes to client selection, we’re choosy. We want to give each of you the time and guidance they deserve. We didn’t get there alone. And neither will you. Call us today.